Login password recovery

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Stirling
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Login password recovery

#1 Post by Stirling »

Stirling

Thanks Tonixx, Greg, admin team. After a month of lost or unrecognisable password issues I am back online and can catch up with my games.
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dmw71
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Re: Login password recovery

#2 Post by dmw71 »

Awesome! Happy gaming.

-- Games --
- DM: In Development

-- 2025 --
Unseen Servant Con!
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-- Project --
Playtest: Untitled Project (1e)
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Stirling
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Re: Login password recovery

#3 Post by Stirling »

The login problem resolved to being my end. If you forget your login password, you can press the 'I forgot' tab which sends a link to the email address used by yourself when you first registered or to this original one if you have not updated. So my named account @hotmail was not recognised as when I joined back in 2012, I actually used my office address @hotmail (I was working for some language translators & TEFL teachers) as my home did not have WiFi.

But I moved on in life and work. So not updating meant only forum moderators could access my profile and update with a new email so I could follow the link to reset or restore my password.

I think the 'Contact a moderator' tab is also not available so I had to do extra research and contact admin and explain my predicament.

Once the link was sent to my new email address, I could verify myself immediately.

So a good point for us all to keep our profiles updated for unexpected communication needs!
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BackworldTraveller
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Re: Login password recovery

#4 Post by BackworldTraveller »

I lost my access (BackworldTraveller) but am back in. However, when I log into the dice roller, it tells me that the user ID doesn't exist - and tells me I can't register it again as I already have an account!

Any suggestions?
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dmw71
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Re: Login password recovery

#5 Post by dmw71 »

BackworldTraveller wrote: Mon Aug 05, 2024 8:32 pm However, when I log into the dice roller, it tells me that the user ID doesn't exist - and tells me I can't register it again as I already have an account!

Any suggestions?
The die roller is completely separate from the forums, and under Greg's exclusive purview. He should be able to help.

-- Games --
- DM: In Development

-- 2025 --
Unseen Servant Con!
.
.
-- Project --
Playtest: Untitled Project (1e)
(Status: Archived)

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Rex
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Re: Login password recovery

#6 Post by Rex »

Hopefully he can help you, but if not I have different user names for the forum and dice roller and it works just fine.
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BackworldTraveller
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Re: Login password recovery

#7 Post by BackworldTraveller »

That would mean losing my characters though! so...Greg!
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dmw71
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Re: Login password recovery

#8 Post by dmw71 »

I just sent Greg a text, so hopefully he’ll be able to look into this for you soon.

-- Games --
- DM: In Development

-- 2025 --
Unseen Servant Con!
.
.
-- Project --
Playtest: Untitled Project (1e)
(Status: Archived)

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ToniXX
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Re: Login password recovery

#9 Post by ToniXX »

BackWorldTraveler, what's your user name at the roller?

** EDIT ** is it BackworldTrav? The account is there, and it looks like it's been there for a long time (since 2020)
"Sir, our research shows that the bird is equal to or greater than the word."
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ToniXX
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Re: Login password recovery

#10 Post by ToniXX »

If the issue is that you can't get in with your password, please use the 'reset your password' link here:
https://www.unseenservant.com/index.php?do=resetpass
"Sir, our research shows that the bird is equal to or greater than the word."
The sab-cat has nine lives and no conscience
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ToniXX
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Re: Login password recovery

#11 Post by ToniXX »

If you don't know what email address was used or you no longer have access to it, please send me a private message and I'll help you out.
"Sir, our research shows that the bird is equal to or greater than the word."
The sab-cat has nine lives and no conscience
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