New user help

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Rex
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New user help

#1 Post by Rex »

I am trying to help a friend join and he made an account but he keeps getting this error when trying to log on.

The specified username is currently inactive. If you have problems activating your account, please contact a board administrator.

User name Kallen

He used the same user name and password for the dice roller and it is working.

Thanks
Rex
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sulldawga
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Re: New user help

#2 Post by sulldawga »

Did he check the email address associated with the username? I ran into the same problem until I realized I had to click a link in an email to activate my account.
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Rex
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Re: New user help

#3 Post by Rex »

He got one from the roller but not the forum. It is a gmail account, I just checked. I wonder if they reset it if they can send the activation email to my account?
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rredmond
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Re: New user help

#4 Post by rredmond »

Hmm. Hold on and let me see what can be done manually. :)
This gmail thing is a killer :( Greg will take a peek soon!
This is a game about killing things and taking their stuff so you can become more powerful in order to kill bigger things and take even better stuff.
Alethan: I'm good with NOT pressing our luck this time.
mjulius: That's how I know I'm home.
Pulpatoon: The whole point of PbP is to take the scheduling pressure off the game. We're just chatty because we're so eager!
Scott308: ...everyone should be reminded of just how wonderful the people they play games with here can be in real life.
Leitz: Quality and quantity wise, I think US is the best I've seen.
Paladin: I can promise terror, glory, and riches...or a quick and brutal death.
Inferno: Come on! That's was Vicar's Head, a completely different doomed village!
Rex: I can move to the wait list to let someone else into the game.
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rredmond
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Re: New user help

#5 Post by rredmond »

Please have them try and log in. Thanks!!
If that doesn’t work, I’ll reset the password and email them so they can definitely get in.
This is a game about killing things and taking their stuff so you can become more powerful in order to kill bigger things and take even better stuff.
Alethan: I'm good with NOT pressing our luck this time.
mjulius: That's how I know I'm home.
Pulpatoon: The whole point of PbP is to take the scheduling pressure off the game. We're just chatty because we're so eager!
Scott308: ...everyone should be reminded of just how wonderful the people they play games with here can be in real life.
Leitz: Quality and quantity wise, I think US is the best I've seen.
Paladin: I can promise terror, glory, and riches...or a quick and brutal death.
Inferno: Come on! That's was Vicar's Head, a completely different doomed village!
Rex: I can move to the wait list to let someone else into the game.
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Rex
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Posts: 25317
Joined: Mon May 15, 2017 9:44 pm
Location: Northern Vermont

Re: New user help

#6 Post by Rex »

Thanks rredmond. I texted him so will see once he sees my text.
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Rex
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Joined: Mon May 15, 2017 9:44 pm
Location: Northern Vermont

Re: New user help

#7 Post by Rex »

He is on! Thanks for the help rredmond!
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