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The Unseen Servant forums • Slow response / errors?
Page 1 of 1

Slow response / errors?

Posted: Tue Nov 21, 2017 12:56 pm
by Zhym
Is anyone else seeing really slow page loads or pages that eventually fail to load at all? It seems to be happening a lot for me recently. Here's an example of a message I get when a page fails to load:
screenshot.jpeg
screenshot.jpeg (29.87 KiB) Viewed 680 times

Re: Slow response / errors?

Posted: Tue Nov 21, 2017 3:36 pm
by OGRE MAGE
Yes.

It doesn't happen all the time, but definitely enough to notice.

I have been seeing that for a while now.

Re: Slow response / errors?

Posted: Wed Nov 22, 2017 3:34 pm
by Zhym
I also sometimes get this after a long wait:
ERROR 504 - GATEWAY TIMEOUT

Why am I seeing this page?

The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.

Web Browser => Web Front-End => Web Back-End

This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.

In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.

This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.

Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

Re: Slow response / errors?

Posted: Wed Nov 22, 2017 8:13 pm
by ToniXX
I am aware of the problems. I've called the hosting company and they continually give me the run around, blaming it on anything but their own, over sold servers and bandwidth. I'd like to move to a different host, but it's such a pain and can be troublesome to move a forum like this with so many posts. I'd hate to lose something or all of the site.

Re: Slow response / errors?

Posted: Mon Nov 27, 2017 9:34 pm
by Inferno
Fyi, I also experienced those same error messages before Thanksgiving.

I haven't gotten any today.

Re: Slow response / errors?

Posted: Mon Nov 27, 2017 9:34 pm
by GreyWolfVT
I hadn't run into this since sometime last week when I was unable to get the website to even load so i could login.

Re: Slow response / errors?

Posted: Mon Nov 27, 2017 10:27 pm
by rredmond
As ToniXX likes to put it, "USS is running snappy today"!
Snappy must be some techie term us Social Workers don't know...

:lol:

Re: Slow response / errors?

Posted: Mon Nov 27, 2017 10:41 pm
by ToniXX
It's really snappy for me now but I acknowledge that there are times that it can be painfully slow. Most of those times have only been temporary.